What makes it Japan-built (not generic POS)
Service choreography in JP/EN
Ticket names, fire/hold verbs, and modifiers mirror how chefs call orders. Staff can flip language per station without changing the floor plan.
Fish market + weather signals
Rail traffic, rainfall probability, and Tsukiji/Toyosu lot data tune prep volumes—cutting tuna overage before typhoon days.
Izakaya pacing & keg sensors
Sequence-aware seating, last-call pacing, keg IoT, and plate flighting keep seat-hour revenue high without over-pouring.
Day in service — from morning prep to last train
Café opens
- Milk yield tracker sets pull counts per espresso dial-in.
- Prep board flags pastry thaw timers; allergen signage auto-prints.
- Mobile pre-orders sequence to barista capacity, not just time.
Lunch turn
- Rail traffic data lifts sandwich mise by +14% on rainless days near office towers.
- Staffing suggestions swap in a bilingual runner for inbound tour buses.
- Cold-chain compliance snapshot is exported for the store leader.
Sushi bar peak
- Knife station load balancing nudges cut timing; soy-sauce prep matches seat pacing.
- Bluefin lot usage held at 82% of forecast; alerts when approaching spoilage window.
- Counter seats flagged for “omakase / no shellfish” stay in the chef’s view.
Izakaya last trains
- Pacing mode reduces late kitchen fires; keg sensors predict final pitcher cut-off.
- Auto-generated closing checklist in JP with allergen surface wipes and waste log.
- Overtime guardrails lock new tables after legal limits without manager override.
Control across every station
Host & floor
Live walk-in vs reservation balance, late-train countdowns, QR menus that respect seat context, and allergy badges that stay visible on the rail.
Kitchen pass
Fire/hold cues, plating timers, and auto-rerouting to stations when fry line is saturated. Chef voice shortcuts push updates without touching screens.
Back office
Forecasts that learn from matsuri calendars, supplier SLA scoring, and APPI-ready exports for franchise auditors.
Supply chain, compliance, and data residency
Privacy by design
Data lives in Tokyo/Osaka regions. PII minimization, role-based data views, and audit trails are exportable per store. DSR flows are pre-templated for franchise HQ.
Timer-aware inventory
Thaw timers, HACCP checkpoints, and supplier lot tracking tie directly to prep boards—no generic “stock” counts. Alerts adapt to region (Hokuriku vs Kansai delivery windows).
POS + delivery + IoT + weather + rail traffic fused through event bus. We expose clean store-level feeds for your data team.
SSO/SAML, least-privilege roles for hall/kitchen/HQ, TLS 1.3, AES-256 at rest, quarterly pen tests, and chaos-tested failover between Tokyo/Osaka.
24/7 bilingual NOC, phone 09:00–22:00 JST, incident hotline always on. See support targets.
Playbooks tuned to each format
Milk & pastry yield
Dial-in guided by morning humidity; milk waste guardrails; loyalty driven queue rules; espresso dial-in preserved per machine.
Cut cadence & traceability
Knife station load views, tuna lot expiry ladder, soy prep to seat pace, and counter notes for omakase/omit-shellfish.
Late-night pacing
Keg sensors, seat-hour revenue heatmap, last-call limiter, and shared-plate sequencing that avoids clogging the fry line.
Multi-venue control
Banquet load vs bar, breakfast buffet waste tracking, and cross-outlet staffing to hit labor caps without harming omotenashi.
Operator stories (not marketing fluff)
Milk variance down 11%
We linked steam cycle counts to bean humidity readings; baristas saw waste in real time. Result: -11% milk loss in two weeks without changing menu prices.
Bluefin stays fresh
Lot-aware prep cut 18% less tuna on typhoon days. Guests noticed fresher texture; waste dropped while margin per seat climbed.
Smoother late nights
Keg sensors and last-call pacing stabilized pour sizes; seat-hour revenue rose 12% with fewer stock-outs and happier staff.
Implementation path — fast, grounded
1. Floor map & menus
We model your seats, ticket calls, and modifiers. Bilingual naming preserves your chef’s shorthand.
2. Data & devices
Connect POS, delivery partners, rail/weather feeds, keg and cold-chain sensors. Nothing ships until data retention rules are agreed.
3. Go live with guardrails
Shadow week with dual rails; then activate pacing, waste guards, and overtime blocks. HQ gets weekly APPI exports.